Hi,
I am trying to create an Advance Alert that will only trigger when a node is Down and also when it is Not Acknowledged.
I have setup two advance alerts, identical except that one sends an email and the other does not. The one that sends the email is set 30 mins polling.
- Alert 1 = Just event log, no email, timer = 0
- Alert 2 = Event log + send email, timer = 30 (check alert every 30 mins).
With the above, I make sure that I go to Alert tab and acknowledge the down event after Alert 1 triggers as my intention is that Alert 2 will not trigger. However Alert 2 always trigger and I end up with the email being sent.
I have tried below as a SQL filter in the advance alert but it does not work. Does anyone have any suggestions?
Thanks very much.
SQL
inner join AlertStatus on Nodes.Caption = AlertStatus.ObjectName WHERE ((Nodes.Status = '2') AND ( AlertStatus.Acknowledged = 0)