I would very much appreciate ANY assistance from anyone who has encountered the following issue with Network Discovery.
I am using NPM v10.7 (along with SAM, NTA, IPAM, NCM, WPM, VNQM and UDT).
We have numerous Gilat satellite modems that provide connectivity to our remote field sites. Network discovery is able to find them via both ICMP and SNMP and in the correct numbers using the Specific Nodes option using a list of either hostnames or IP addresses. The problem is when the Discovery phase is complete and has found approximately 300 devices, the Import phase shows only 15 devices. No mater how few or many devices I place in the list, discovery always finds many more responding devices than Import presents for inclusion in the database. Other facts: (1) I can add any device manually without issue, (2) I can add a single IP address using Specific Nodes that failed to be seen in Import when part of a list, (3) the discovery logs (DiscoveryResultDump and OrionDiscoveryJobLog) show ONLY the devices that appeared at the Import stage and shoes no activities for any of the other IPs that were included in the node list (is that normal behavior?), (4) there are no other apparent issues visible in the discovery log, (5) the devices that have been added to the database have a machine type of "unknown" since the SysObjectID is apparently not currently in the SWDiscovery.cfg file in SolarWinds.
Has anyone seen this type of behavior before?
I have a current trouble ticket with support and have sent diagnostics and SNMP MIB walks, but they are currently stumped.
Again, I would appreciate any help since this is a MAJOR ISSUE with our implementation of SolarWinds. Thank you.