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Re: How to acknowledge Down Nodes

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Hey Man,

 

I have two resources on the main NOC view in the following format,

 

I have one that is "Nodes Down (Unacknowledged)" and "Active Node Alerts" both are custom SQL resources and look like the following..

 

 

As you can see from the above if a node is down and unacknowledged it shows up in the above resource, but once that has been acknowledged it is removed from the above resource and you see in the second resource "NOTES" column that there is an INCIDENT reference from our incident management platform.

 

If you're intrerested in them here is the custom SQL for it that was written by some members of the community.

 

Node Down (Unacknowledged)

 

SELECT NodeName AS [Node Name],'/Orion/images/StatusIcons/Small-' + StatusIcon AS [_IconFor_Node Name],DetailsUrl AS [_LinkFor_Node Name]

FROM Orion.AlertStatus

INNER JOIN Orion.Nodes

on (Nodes.NodeID=AlertStatus.ActiveObject

and AlertStatus.ObjectType ='Node' and AlertStatus.Acknowledged ='0' and AlertStatus.State ='2')

Where Nodes.NodeID = ${NodeID} and Nodes.UnManaged = 0

 

Active Node Alerts

 

Select tolocal(AlertStatus.TriggerTimeStamp) as time, AlertStatus.ObjectName,  AlertStatus.Notes

From Orion.AlertStatus

WHERE
(AlertStatus.ObjectType = 'Node' AND AlertStatus.State <> '1')

ORDER BY AlertStatus.TriggerTimeStamp DESC

 

I find that this is a nice immediate view of the down nodes that are on Solarwinds, by no stretch of the imagination would this work for every aspect of monitoring but it works very well with ADSL/LeasedLines that are monitored and have strict SLA's for being resolved.

 

I hope you can find a use for this as I have found it works really well.

 

All the best


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