Once you've become a customer, what SolarWinds web properties do you visit, how often, and for what?
Do you continue to visit the solarwinds.com website? Almost daily. Part of my get to work ritual. How often?
What kind(s) of content do you normally go looking for on solarwinds.com? First it is basic understanding, then different tool options.
How often do you log into the customer portal? Never Other than product upgrades, what other content do you visit the customer portal for? I don't know what the "Customer Portal" is, your website?
How long after you became a customer did you join thwack? How often do you visit thwack? What content do you come to thwack for? Almost daily. Part of my get to work ritual. How often? First it is basic understanding, then different tool options then different tool options.