It would seem you're not synchronizing the Adobe catalogs.
Go to Synchronization Settings -> Other Catalogs and make sure the Adobe catalogs you need are selected (e.g. Adobe Reader 11 Catalog).
Then go to the Product Selection tab (2nd tab from left; I forgot the exact name), and make sure the product(s) inside the Adobe catalogs are selected for sync.
Then run a manual sync to get caught up.