Re: Orion SDK Information
1.10 is a small SDK update. A few bug fixes to the tools and updating the HTML schema documentation for the product releases since last summer.
View ArticleRe: Network Path Not Found
Where do you see this error? In the terminal when you click on start_whd or in the web UI when you try to login? What do you see in logs, what specific path?
View ArticleRe: Are Kiwi CatTools 3.2.16 and Syslog Daemon 8.2.18 compatible with Win2008?
The versions you mention CatTools 3.2.16 and Syslog Daemon 8.2.18 have not been tested with 2008. Here are the release notes for both: CatTools:...
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A few findings, after NPM 11.5 RC Upgrade...
Roughly 4 hours to upgrade from NPM 11.0 to NPM 11.5 RC. Below, are the basics for the environment 3 servers (all VMs w/6CPUs, 32GB RAM, & 150GB+ storage)Orion products=NPM, NCM, NTA, ET, &...
View ArticleRe: Do we need a new role in WHD? Example: "Reporting Manager"
Sounds like a good idea. In our environment it probably wouldn't be used though.
View ArticleRe: Assigning tickets to other techs
I might not understand what you're asking. Once a ticket is created, you can pick what tech it goes to, so yes. Tech A can create a ticket, and assign it to Tech B.
View ArticleRe: LEM - Mount error 13
I was able to get around this error by using a local account on the Windows server where the share is located. When LEM asks for Domain\username, provide the machine name (\\machinename\username). Of...
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Re: NPM 11.5RC
We also installed the NPM 11.5 RC, having only a few issues.Here is a link to my post 11.5RC installation findings...A few findings, after NPM 11.5 RC Upgrade... I really wish that new global search...
View ArticleHow to Migrate Kiwi Syslog Server
There are 3 things that you need to consider when migrating Kiwi Syslog Server: Configuration - to back them up, simply open the Kiwi Syslog Server Manager and click "File -> Export Settings to INI"...
View ArticleNPM 10.6 not discovering Cisco 7510 Wireless Controller APs
I haver a Cisco 7510 Wireless Controller that I am monitoring through NPM 10.6 with SNMP. It discovers the controller and shows the interfaces but does not discover any of the APs or clients...
View ArticleRe: Interface monitorring
Delete will remove the interface from monitoring, including all historical data.Un-manage will temporarily stop monitoring the interface for a specified time.
View ArticleRe: Assigning tickets to other techs
tmenke, you shouldn't need to. When you click save, it shouldn't leave the ticket, so you should just be able to select the tech right then and there. (It is a tad annoying that I have to scroll down...
View ArticleRe: Merge Locations
Only way I can think of is by moving all the tickets over to the new location (using bulk action) same with any clients, and deleting the old location. Don't think there's a slick way of doing that.
View ArticleUpgrading ServU FTP (v14.0) to ServU MFT (v15.1)
Anyone tried this yet? I understand you should be able to install over the top, but is there any issue going from FTP to MFT?
View ArticleRe: VCenter 5.5.0 Polling Issues
We tried the delete and the re-add but it didn't work. As I mentioned we have one Vcenter 5.5 working fine on 2008 R2, its just the one under Server2012 that isn't working correctly. Right now we are...
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Re: Average Response Time & Packet Loss gauges not showing a value
Hi Kumar, I was wondering if you were able to find a solution to this problem. We turned up an additional poller at my workplace and migrated over a few nodes to test and are running into this same...
View ArticleRe: Help with SWQL query for getting Nodes.CPULoad value out of TriggerQuery...
If you want to put the node's current CPU load into the notification, you don't need a query to do that. You can just use this macro: ${N=SwisEntity;M=CPULoad}
View ArticleDameware Central Server and RDS ver 11.1
Can we leverage the central server to enforce technicians to remove MRC service upon disconnect from client machine? And can the central server manage and log all remote sessions for audit?
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