How do I make a copy of our Web Help Desk production system in order to have a test environment? We are currently using SQL Server.
Is it as simple as backing up the database, restoring it to another server, and then pointing a WHD application at it via ODBC?
Once I do this I would need to prevent the test system from being able to send/receive emails. What is the easiest way to do this, such that I could turn it on and off for testing purposes?
Thanks,
Paul