Re: Email SMTP Relays
Is the email active response in a started state? If not, the test button is still available to click but no test email is sent
View ArticleRe: Email SMTP Relays
Well, now I feel stupid, but I tried it both on and off before and it didn't work. Either way that is good information to have, Thank you that worked!
View ArticleRe: How can I get WPM to monitor java applications
here is the feature request that naeemfirdous submitted...(BTW, don't forget to vote for your own FR)
View ArticleRe: NTA v4.1 RC1 Now Available
Repair has been run several times. Case is 709352, still not resolved after two weeks.
View ArticleRe: NCM
Thanks for your response. It is happening on both IE11 and Google Chrome. I should clarify that it is not happening to all of the nodes we have setup. I actually have all of my switches configured in...
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FTP Voyager - Is it possible to automatically refresh?
I am using FTP Voyager to connect to a remote site via SFTP. When new files are added I have to manually click refresh to see the new files. I am sure this used to automatically refresh? Any ideas? Thanks
View ArticleRe: Download & Install new Apple Push Notifications Certificate!
We changed the instructions from (3) Copy the "bin" folder from this hotfix to your <WebHelpDesk> folder and rewrite all files.to:(3) Copy the 'PushNotificationProductionCertificate.p12' file...
View ArticleRe: Failed to delete DWRCSh32.DLL and DWRCShell.DLL. Please advise.
I'm checking with engineering. thanks for details!
View ArticleCopy production system to set up test environment
How do I make a copy of our Web Help Desk production system in order to have a test environment? We are currently using SQL Server. Is it as simple as backing up the database, restoring it to another...
View ArticleRe: Does WebHelpDesk 12.1.0 support Exchange 2007?
It does but I'm not sure if WHD uses the 2007 methods/properties as the documentation says Exchange 2010/2013.
View ArticleRe: Does WebHelpDesk 12.1.0 support Exchange 2007?
It uses the same connectivity method (EWS) as 2010 / 2013, although one thing to keep an eye out for is the certificate beingon the Exchange server, if it is SHA256 signed then WHD will not be able to...
View ArticleUpgrading LEM L4 Appliances to 6.0.1 - Any Problems with Reports?
Is anyone running a LEM L4 Appliance upgraded to 6.0.1? Are you having problems running Reports? If not, are you pointing Reports to the L4 Manager or the L4 Database as the default data source? We...
View ArticleMRC does not display pop-up windows
Lord knows I'm likley late to the ol' dance, but I have an issue during remote sessions where, as an example, I make a change requiring a pop-up to enter a password, the pop-up is not displayed. My...
View ArticleApplication Template for Virtualization Manager?
We are in the process of rolling out VMAN and I realized that I don't really know how to monitor the viability of the application via SAM. On the master appliance there is the hyper9 user running the...
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Re: Issue running batch file via packageboot post execution
Lawrence, Yes, via GPO: Additionally, the first part of the installation completes successfully and that application is a third party app. It fails out when it gets to the batch file. <?xml...
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Re: How to run a report from an Alert trigger
A scheduled report is simply a job that prints/emails an existing URL, at the time of the schedule trigger. So the action you want is "email web page" - Then you put the URL of the report in the...
View ArticleRe: alert central - flowing those replies from users back thru AC to other...
3rd party integration with Alert Central is not officially supported. A feature request is already created for this https://thwack.solarwinds.com/ideas/1965. There is possibility to query Alert Central...
View ArticleRe: AppInsight SQL Alerts
It's pathetic. And I know it's going to burn me one day. SolarWinds needs a classfull discovery process and granular overrides like SCOM. Plain and simple. With 15 different clients I host I simply...
View ArticleRe: alert central - externalizing the schedules and oncalls
3rd party integration with Alert Central is not officially supported. A feature request is already created for this https://thwack.solarwinds.com/ideas/1965
View Articletraffic capture
I've been tasked with looking into a method of capturing any traffic traversing a particular router interface to have it forwarded via syslog to secureworks for monitoring. Does anyone have any ideas...
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