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Re: Device discovery and polling IP address

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This does not make sense.

Switches are L2 devices and do not have IP addresses on their interfaces.

Switches are usually managed through a dedicated Vlan/Interface, not loopbacks (but some switches can be configured with LB interfaces and IPs).

This sounds more like a L3 or FW problem.

As superfly has mentioned, you must be able to ping the switch from the NPM server.

If Orion does not first receive an ICMP echo-reply from the device, it will never try to poll it with SNMP.

If there is a firewall in the path, then you may want to reduce or increase the ICMP payload Orion sends to the device.

This is mentioned in the SW Knowledge Base.


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